When it comes to healthcare in India and hospital services, every patient is bound to have a couple of questions. If you are an international patient seeking healthcare services in Hospital, you can be rest assured that you are in safe hands.
Below, we have listed the frequently asked questions pertaining to international patient care, and we hope that they will help in making your choice and trip easy and stress-free.
WHY I SHOULD OPT FOR HEALTHCARE IN INDIA?
You should select India for your medical treatments as the advantages for medical treatments in India include reduced costs, availability of latest medical technologies, and a growing compliance with international quality standards, as well as the fact that foreigners are less likely to face a language barrier in India. The Indian government is taking strong positive steps to address infrastructure issues that hinder the country's growth in medical tourism
WHY CROM CLINICAL RESEARCH &MEDICAL TOURISM PVT. LTD. HOSPITAL’S?
Economic for one and all
Well connected to major places
Foreign language speaking Doctor/nursing staff
Availability of Continental food and Indian food with & without spices
Well-versed with foreign culture
International standards and quality healthcare
DO I NEED ANY AGENT OR FACILITATOR TO ASSIST ME TO GET IN TOUCH WITH HOSPITAL?
No. You can directly get in touch with our coordinators and in case you wish to involve your family physician or well-wishers, then they are more than welcome to get connected to Hospital.
HOW CAN I SHARE MY MEDICAL RECORDS?
You may share your reports/medical records by following the steps mentioned by emailing the same to firstname.lastname@example.org
I DON’T HAVE MEDICAL RECORDS?
In such a case, we request you to elaborate on your present symptoms and conditions along with past medical history.
I HAVE MEDICLAIM/INSURANCE/CASHLESS FACILITY, MY GOVT. /COMPANY PAYS ON MY BEHALF
In either of the above cases, you need to give us the contact details of the concerned person so that we can initiate and make the arrangements for you to avail cashless benefit.
WHERE WILL MY FAMILY STAY?
We offers guest rooms/family suite.
CAN MY ATTENDANT GET A MEDICAL CHECK-UP IF REQUIRED?
Yes surely, he/she may avail health check-up packages with our wellness centre. Our case manager will assist you with the same.
WHAT VISA SHOULD I OBTAIN TO AVAIL TREATMENTS??
While travelling for treatments, patients and their attendants must check their visa type [Patient: Medical Visa (MV) & Medical Attendant (MX)] for getting their visa.
HOW DO I GET A MEDICAL VISA??
Please send us scanned copies of the passports of the patient and his/her attendant so that we can issue the visa facilitation/invitation letter at the earliest, which will enable you to get a medical visa.
WHAT IS THE PROCESS TO AVAIL TREATMENT IN HOSPITAL??
Connect with a case manager/patient coordinator
Discuss the case in detail
Upload/share your medical records
Select/refer the treating doctor
Follow line of treatment/online consultation/telcon with doctor
Select room category
Get the estimate cost/package
Avail invitation/medical visa facilitation letter
Follow procedures for attendant’s medical visa and stay
Deposit sum/money transfer
Arrival – airport pick up
Admission and further treatments based on individual cases
WHAT IS THE MODE OF PAYMENT??
Wire transfer: your bank account to CROM bank account transfer. You can transfer the funds on the bank account details we will provide to you. It takes 4–5 days for the funds to get credited. You may send the scanned copy of transfer receipt to us and excess amount, if any, will be refunded to you in INR at the time of bill settlement/discharge.
Direct Payment at the time of admission directly through traveler’s cheque
Payment through major credit cards like visa, Master Card, AMEX and CIRRUS
Payment for inpatient services is accepted in the following currencies:USDEuroPoundsOmani RiyalUAE DhiramKuwait DinarSaudi Riyal
HOW MUCH MONEY CAN I CARRY??
Please note as per the Government of India foreign exchange rules (FEMA) all patients/passengers travelling to India and carrying currency more than USD 5,000 or traveler’s checks more than USD 10,000 are required to declare the same as per the Customs Declaration Form (CDF) and carry with them the CDF form as proof of currency brought into the country.
ANY SPECIAL FACILITY??
Airport pick-up and drop
Visa / FRRO assistance
Currency exchange in the hospital
In room Television, cable connection
Complimentary stay of one attendant
Special dietary arrangements / halal food
Tour / shopping
Timely Updates to your family / doctor
WHERE CAN I STAY AFTER DISCHARGE?
The CROM provides accommodation/guest rooms/all-type-star hotel accommodation depending upon your budget.
Transportation will be arranged by the hospital for emergency cases in case you choose not to stay on campus but in the hotel.
HOW ABOUT MY PRAYERS?
CROM will arrange travel to nearby Religious.
WHAT IS THE PROCEDURE TO REFER MY RELATIVE(S) TO CROM FOR ANY TREATMENT?
You may get in touch with your case manager or can reach us using any of the above mentioned modes of communication. We will make sure your near and dear ones are taken best care of.
Get in touch
CROM International medical centre.
Near Caculo Enclave Mall
25, Caculo Enclave, St Inez,Panjim, Goa - 403001
CROM International medical centre,Waterfront, 1234 &1316, plot no. 1,Opposite hotel shalini palace,Kolhapur 416012, Maharashtra, India